Creating trustworthy and accessible digital public services for migrants
Trust-M is a partnership between Aalto University, University of Helsinki, Tampere University, and City of Espoo. The project aims to create trustworthy digital public services for improved integration of migrants in Finland, hence strengthening Finnish society through increased inclusion and economic vibrance.
Blog posts
- Navigating the Complex Landscape of Conversational AI: Designing for Multiple Stakeholders
Designing conversational AI systems for diverse users, emphasizing the importance of considering multiple stakeholders like migrants and service advisors. - Job opening: Arabic/Somali speaking Research Assistant for Qualitative Research on Migrant Integration
The position focuses on qualitative research and fieldwork in close collaboration with the City of Espoo stakeholders, as well as different NGOs working with migrants. Since we aim to reach certain migrant communities in Espoo, strong proficiency in Arabic or Somali language is mandatory for this role. - How to align thoughts as a diverse team of experts?
We started ”Getting on the same page” (GOSP) workshop as an internal practice for collaborative sense making and aligning research goals. - Summer Design Studio: Helping Migrants Navigate Public Services in Finland
In the summer of 2023, Sofia Kasari joined the Trust-M Tampere Design Team together with Anfang Liu, Tim Sowa and Ville Minkkinen to redesign information flows of migrant services. - Migrant Rights X Finnish Immigration Policies
A public forum to discuss the effects of the proposed immigration laws in the government programme on the rights of diverse migrant groups in Finland.
