Privacy in Speech Technology
Bäckström, T. (2025). Privacy in Speech Technology. In Proceedings of the IEEE, vol. 113, no. 7, pp. 668-692, July 2025.
The promise of user empowerment and EU Digital Identity Wallet
Wong-Toropainen, P. (2024) Problematising User Control in the Context of Digital Identity Wallets and European Digital Identity Framework. in K Prifti, E Demir, J Krämer, K Heine & E Stamhuis (eds), Digital Governance: Confronting the Challenges Posed by Artificial Intelligence. T.M.C. Asser Press, The Hague, pp. 115-136.
Balancing innovation and rights: Regulating AI and data in the EU
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Inclusive AI-Based Chatbots for Public Services in Finland: Potential of Constructivism
Hosseini, Z., & Tupasela, A. (2025, January). Inclusive AI-Based Chatbots for Public Services in Finland: Potential of Constructivism. In The Barcelona Conference on Arts, Media & Culture: 2024: Official conference proceedings (pp. 159-175).
Unraveling Code-Mixing Patterns in Migration Discourse: Automated Detection and Analysis of Online Conversations on Reddit
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Design Research Artefacts for Knowledge Co-creation with Civil Servants Supporting Migrants: A Case Study
Šerpytytė, R., Pakpour Haji Agha, A., Häkkinen, A., Sekar, B., Bacic, I. A., & Olsson, T. (2024, October). Design Research Artefacts for Knowledge Co-creation with Civil Servants Supporting Migrants: A Case Study. In Proceedings of the 13th Nordic Conference on Human-Computer Interaction (pp. 1-10).
Construction of Hyper-Relational Knowledge Graphs Using Pre-Trained Large Language Models
Datta, P., Vitiugin, F., Chizhikova, A., & Sawhney, N. (2024). Construction of Hyper-Relational Knowledge Graphs Using Pre-Trained Large Language Models. arXiv preprint arXiv:2403.11786.
Evaluating privacy, security, and trust perceptions in conversational AI: A systematic review
Leschanowsky, A., Rech, S., Popp, B., & Bäckström, T. (2024). Evaluating privacy, security, and trust perceptions in conversational AI: A systematic review. arXiv preprint arXiv:2406.09037.
Enhancing Conversations in Migrant Counseling Services: Designing for Trustworthy Human-AI Collaboration
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Affects of trust in digitally mediated public service encounters between service providers and migrants.
Cage, A., Chajed, A. & Ylipulli, J., (2023). Affects of trust in digitally mediated public service encounters between service providers and migrants. ETMU Days, Structures of Power and Operations, 29th November – 1st December 2023, Jyväskylä.
Socio-technical Design Directions for Fostering Migrants’ Trust in Public Sector Services.
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“Artificial Intelligence is a Cold Thing”: Understanding Experiences of Older Citizens to Design Municipal Digital Support Services.
Ylipulli J. and Eskola R. (2023, May): “Artificial Intelligence is a Cold Thing”: Understanding Experiences of Older Citizens to Design Municipal Digital Support Services. Workshop on Designing the City: Challenges and Opportunities in Public Service Design, Communities and Technologies (C&T) Conference, May 29–June 02, 2023, Lahti, Finland.
Practitioners’ Perspectives on Inclusion and Civic Empowerment in Finnish Public Sector AI.
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Re-evaluating Evaluation: Looking for Value-based Metrics in Public Service Design.
Varanasi, U., Šerpytytė, R., & Sawhney, N. 2023. Re-evaluating Evaluation: Looking for Value-based Metrics in Public Service Design. Workshop on Designing the City: Challenges and Opportunities in Public Service Design, Communities and Technologies (C&T) Conference, May 29–June 02, 2023, Lahti, Finland.
Participatory Design for Whom? Designing Conversational User Interfaces for Sensitive Settings and Vulnerable Populations
Houben, M., van As, N., Sawhney, N., Unbehaun, D., and Lee, M. 2023. Participatory Design for Whom? Designing Conversational User Interfaces for Sensitive Settings and Vulnerable Populations. In Proceedings of the 5th International Conference on Conversational User Interfaces (CUI ‘23). ACM, NY.
Ensemble-based Multilingual Euphemism Detection: a Behavior-Guided Approach
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Equity in the Design of Digital Public Services: A Scoping Review of the Definitions, Approaches and Measurements used in HCI
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Inclusive Design Considerations and Strategies for Digital Services: An Educational Perspective
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Post-GPT Policy: Risk and Regulation in EU AI Discourse
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Seriously Playful or Playfully Serious?: Critical Reflections on the Interdisciplinary Use of the Cultural Probes Method
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Tapestries of trust: using interdisciplinary design research to weave in multi-stakeholder perspectives in the public sector
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The Death of Participatory Design: A Critical Reflection on Living Labs through Interactive Storytelling
Varanasi, U. S., & Šerpytytė, R. (2025). The Death of Participatory Design: A Critical Reflection on Living Labs through Interactive Storytelling.Adjunct Proceedings of the Sixth Decennial Aarhus Conference: Computing X Crisis, 1–3.
The Department of Belonging: Future Infrastructures for Inclusive Resident Participation
Šerpytytė, Rūta; Varanasi, Uttishta Sreerama; Smedberg, Alicia; Linde, Per (2025): The Department of Belonging: Future Infrastructures for Inclusive Resident Participation. Proceedings of the 12th International Conference on Communities & Technologies (C&T 2025). DOI: 10.48340/ct2025-ws-1008. European Society for Socially Embedded Technologies (EUSSET). Workshops. Siegen, Germany. 21–23 July, 2025
Trust as Affects. Conceptualizing trust for digital public services to foster social inclusion for migrants
Chajed, Avanti; Ylipulli, Johanna; Tupasela, Aaro; Varanasi, Uttishta Sreerama; Šerpytytė, Rūta; Olsson, Thomas (2025): Trust as Affects. Conceptualizing trust for digital public services to foster social inclusion for migrants. Proceedings of the 12th International Conference on Communities & Technologies (C&T 2025). DOI: 10.48340/ct2025-1031. European Society for Socially Embedded Technologies (EUSSET). Posters and Demos. Siegen, Germany. 21–23 July, 2025