Navigating the Complex Landscape of Conversational AI: Designing for Multiple Stakeholders
Designing conversational AI systems for diverse users, emphasizing the importance of considering multiple stakeholders like migrants and service advisors.
Design research
Summer Design Studio: Helping Migrants Navigate Public Services in Finland
In the summer of 2023, Sofia Kasari joined the Trust-M Tampere Design Team together with Anfang Liu, Tim Sowa and Ville Minkkinen to redesign information flows of migrant services.