Digital Discrimination: Why Inclusive Information Systems Matter for Migrant Integration
Behind shiny digital portals are some assumptions regarding users, their familiarity, and trust. What if migrants won’t fit this mold?
Design research
DVV aims for smoothly functioning Finland – we joined them to think about frictions
We organized some workshops with DVV in September 2024 on national identity and migrant participation.
Navigating the Complex Landscape of Conversational AI: Designing for Multiple Stakeholders
Designing conversational AI systems for diverse users, emphasizing the importance of considering multiple stakeholders like migrants and service advisors.
Summer Design Studio: Helping Migrants Navigate Public Services in Finland
In the summer of 2023, Sofia Kasari joined the Trust-M Tampere Design Team together with Anfang Liu, Tim Sowa and Ville Minkkinen to redesign information flows of migrant services.